Privacy Policy

This Privacy Policy covers how we treat Personal Data that we gather when you access or use PinPoint Snap. "Personal Data" means any information that identifies or relates to a particular individual, including but not limited to your name, email address, location data, and photographs.

This Privacy Policy does not cover the practices of companies we don't own or control, or people we don't manage. We are not responsible for the privacy practices of third-party services you may interact with through our Service (such as Stripe for payments or Google Maps for map rendering).

The following chart details the categories of Personal Data that we collect and have collected over the past 12 months:

We collect Personal Data about you from the following categories of sources:

We use your Personal Data for the following business purposes:

We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Location data is a core feature of PinPoint Snap. By using our Service, you expressly consent to the collection and processing of your location data as follows:

• Photo GPS Extraction: We automatically extract GPS coordinates from the EXIF metadata of photos you upload. If a photo lacks GPS data, we may capture the device's location at the time of upload.
• Real-Time Capture: When using our mobile app, we may access your device's real-time location to tag photos with precise coordinates at the moment of capture.
• Map Display: Your location data is displayed on interactive maps, route histories, and heatmaps within your account dashboard.
• Accuracy: GPS accuracy depends on your device hardware, satellite visibility, and environmental conditions. We do not guarantee pinpoint accuracy.

You can disable location services on your device, but this may prevent you from using core features of the Service. If you are an agent invited by a company, your employer may require location verification as a condition of work assignment.

Photos uploaded to PinPoint Snap are stored securely in cloud storage. Key points regarding photo data:

• You retain ownership of all photos you upload. We only store and process them to provide the Service.
• Photos are associated with your account and, where applicable, your team or organization workspace.
• We may generate thumbnails, previews, and map markers from your photos for display purposes.
• Photos are stored with encryption in transit and at rest.
• We do not use your photos for advertising, training AI models, or any purpose outside of providing the Service to you.
• Deleted photos are removed from active storage within a reasonable timeframe, though backup copies may persist for a limited period for disaster recovery.

We do not sell your Personal Data. We share your information only in the following circumstances:

We implement industry-standard security measures to protect your data, including:

• Encryption in transit (TLS/SSL) for all data transmission
• Encryption at rest for stored photos and databases
• Role-based access controls within team accounts
• Regular security audits and vulnerability assessments
• Secure authentication practices including password hashing

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security.

We retain your Personal Data for as long as your account is active or as needed to provide the Service. After account deletion:

• Your photos and session data are permanently deleted from active storage within 30 days
• Location data associated with your photos is deleted alongside the photos
• Certain data may be retained in backups for up to 90 days for disaster recovery
• Billing and payment records may be retained for up to 7 years as required by law
• Anonymized analytics data may be retained for product improvement purposes

Depending on your jurisdiction, you may have the following rights regarding your Personal Data:

If you are a resident of the European Union, United Kingdom, or California, you may have additional rights under the GDPR, UK GDPR, or CCPA respectively. To exercise these rights, please contact us at contact@pinpointsnap.com.

We use cookies and similar tracking technologies to:

• Maintain your authentication session
• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Improve the performance and functionality of our Service

You can control cookies through your browser settings. Disabling essential cookies may prevent you from logging in or using certain features. We do not use third-party advertising cookies.

The Service is not intended for users under 18 years of age. We do not knowingly collect Personal Data from children. If we learn that we have collected Personal Data from a child under 18, we will delete that information as quickly as possible. If you believe we might have information from a child under 18, please contact us.

PinPoint Snap is based in the United States. Your Personal Data may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws different from your jurisdiction. By using the Service, you consent to the transfer of your data to these countries.

For users in the European Union, United Kingdom, or Switzerland, we comply with applicable data transfer mechanisms including Standard Contractual Clauses where required.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through an in-app notification at least 30 days before the changes take effect. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: